Student Union Student Reservations Assistant (Work Study)

 Student Union Reservations Assistant Job Description 

(Work Study)

Are you passionate about building community at UTD? Do you want to build your interpersonal, professional, and leadership skills? In this role, you will become career ready for other industries while also serving the UTD community by contributing to Student Union operations.  

We are seeking enthusiastic and dependable students to join our team. The UTD Student Union is the center of student life and the beating heart of campus. You will play a crucial role in supporting the daily reservations and activities within our facilities. Our goal is to foster a welcoming environment for all by building meaningful connections with members of the campus community. 

This is an in-person on-campus position offering up to 15 hours per week during the school year, and up to 35 hours per week during the summer. 

Job Duties 

• Processing student organization and campus department reservation requests, modifications, and cancellations through Mazévo, the online Reservations System for the SU, SSA, SU Mall, and Comets LANding.
• Providing coverage of the office suite front desk, including answering in-person questions from students, staff, and faculty
• Answering reservations phone line
• Sending and responding to reservations emails
• Processing New Mazévo Users
• Other duties as assigned

Qualifications 

• Professionalism—you are glad to represent the University through this role and so you take professional speech, conduct, and attire seriously.
• Growth mindset—you see feedback as a tool to help you grow and sharpen your skills and ideas. You are determined not to take constructive criticism personally, and you also enjoy hearing what you’re doing well so that you can keep up your momentum.
• Initiative—must be able to recognize areas of opportunity, whether for making system improvements or supporting a teammate, and have a desire to jump into it
• Punctuality— arrive to your shift on time and stay on top of deadlines
• Customer Service— Have face-to-face customer interaction skills and experience
• Have a positive and friendly attitude towards guests and co-workers
• Strong professional communication, both written and verbal
• Ability to do administrative work and operate certain computer programs
• Strong customer service skills
• Attention to detail
• Ability to self-manage time and responsibilities
• Capacity to keep up with a fast-paced work environment
• Ability to be a strong member of a successful team
• Passion for helping others
• Desire to gain skills that will help you move forward in your career
• Excitement for working in the Student Union Department

Perks 

Working with us will improve your career-readiness for life after graduation. You will have access to: 

• Paid professional development through workshops, games, and more!
• Opportunity to enhance crucial skills such as: customer service, leadership, interpersonal, time management, event coordination, and administration
• The ability to pick up shifts from other peers to increase paid hours worked
• Shift flexibility – Have ownership over your work time by choosing which shifts you prefer to work throughout the week. (Shift breakdown available below)
• So much fun! Our team is tight-knit and encouraging. Lifelong friendships await!

 Application Requirements

Please submit a resume via Handshake. All complete applications will be reviewed. 

Candidates will be notified via official UT Dallas email if they are chosen for an in-person interview. We will not notify those who will not be interviewed.